Support

Help with whynote: Encrypted Notepad

Email whynotehelp@gmail.com with your question. Please include your iPhone model and iOS version.

Where are my notes after the update?

whynote moves your notes into the new version the first time you open it. Notes you had deleted are in Recently Deleted, at the bottom of the notes list.

How do I open a locked note?

Tap it and use Face ID, Touch ID or your iPhone passcode. The old whynote password is no longer used.

What does Premium include?

Locking notes, App Lock and PDF export, for one year. It is a single payment and does not renew automatically. Opening and unlocking notes you already locked stays free.

I bought Premium on another iPhone

Open Settings in the app and tap Restore Purchases.

How do I delete a note for good?

Delete it, then open Recently Deleted and tap Delete Permanently, or Delete All.